{"id":3285,"date":"2025-03-19T10:53:53","date_gmt":"2025-03-19T10:53:53","guid":{"rendered":"https:\/\/project.hexondigital.com\/adacarenew\/?page_id=3285"},"modified":"2025-04-08T16:52:39","modified_gmt":"2025-04-08T16:52:39","slug":"how-to-change-my-ndis-provider","status":"publish","type":"page","link":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/","title":{"rendered":"How to change my NDIS Provider"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3285\" class=\"elementor elementor-3285\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e5e73c7 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e5e73c7\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5292ac8\" data-id=\"5292ac8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64675770 elementor-widget elementor-widget-heading\" data-id=\"64675770\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Am I allowed to change my NDIS provider?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf7fd59 elementor-widget elementor-widget-text-editor\" data-id=\"5cf7fd59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, switching your current\u00a0<span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/ndis-providers\/\" target=\"_blank\" rel=\"noopener\">NDIS service provider<\/a><\/strong><\/span>\u00a0is possible, but there\u2019s a process you must follow. If you have a change in your circumstances or are not happy with your service provider, you may decide to change providers. You have the right to change your NDIS disability service provider and to make direct decisions about your care that affect your life.<\/p><p>ADACSS will guide you how to switch from one NDIS approved provider, to another one. ADACSS also explore some of the reasons why a change might be necessary through this guide. If you need further help, experienced ADACSS Client Services team can work with you to go through the whole process, contact us on <strong><a href=\"mailto:sydney@adacare.com.au\">sydney@adacare.com.au<\/a><\/strong> or call us on 0439 108 935<br \/><strong>.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46aa5f3d\" data-id=\"46aa5f3d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d366e14 elementor-widget elementor-widget-heading\" data-id=\"7d366e14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Find out more...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-784799f7 elementor-widget elementor-widget-text-editor\" data-id=\"784799f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fill in the form below and one of our consultants will be in touch with you regarding our services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475458b Contact_form_global elementor-button-align-stretch elementor-widget elementor-widget-global elementor-global-10749 elementor-widget-form\" data-id=\"475458b\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact form 1\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3285\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"475458b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"AdaCare New\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst Name \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a88d97d elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a88d97d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a88d97d]\" id=\"form-field-field_a88d97d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_0a97b4f elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0a97b4f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_0a97b4f]\" id=\"form-field-field_0a97b4f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_55de39e elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_55de39e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_55de39e]\" id=\"form-field-field_55de39e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_4e96542 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4e96542\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tYour Message\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_4e96542]\" id=\"form-field-field_4e96542\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df1f996 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df1f996\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-233db1b1\" data-id=\"233db1b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea229ca elementor-widget elementor-widget-image\" data-id=\"ea229ca\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg\" title=\"ndis-support.jpg\" alt=\"ndis-support.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f50aed9 elementor-widget elementor-widget-heading\" data-id=\"f50aed9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Why you may consider to switch your current NDIS accredited providers?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1de7570 elementor-widget elementor-widget-text-editor\" data-id=\"1de7570\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The National Disability Insurance Scheme (NDIS) introduced for people with disabilities to cover the cost of any treatments and&nbsp;<a href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/services\/\" target=\"_blank\" rel=\"noopener\">support services<\/a>&nbsp;required. You can&nbsp;<a href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/ndis-providers\/\" target=\"_blank\">find NDIS providers<\/a>&nbsp;through number of the way, but what is the process, if you want to change from your current NDIS Service provider?<\/p>\n<p>Hopefully, most of the participants on the National Disability Insurance Scheme, are happy with their current providers and won\u2019t ever need to switch providers. However, this is a stretch goal for any measure and reality tell us that the real world rarely works like this. Or while you may enter an agreement that satisfies your initial needs, your situation could change with time.<\/p>\n<p>As a result, you could be in a situation where your current NDIS service provider no longer meets your requirements. Perhaps they\u2019ve changed their services, process or support staff or maybe there\u2019s been an alteration in management that\u2019s led to different customer service models. Anyway, you\u2019re in a situation where you\u2019re unhappy with the support you\u2019re receiving. In this scenario, you have rights to look for a change. After all, the NDIS exists to help you get the care and support you need. If your provider fails to do this, then it\u2019s a waste of time sticking with them.<\/p>\n<p>Here is a simple guide that shows stages go through if you have to proceed with decision on switching of your current NDIS service provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22d97fdb elementor-widget elementor-widget-image\" data-id=\"22d97fdb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"255\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/ADACare-How-to-switch-provider-768x255.png\" class=\"attachment-medium_large size-medium_large wp-image-3288\" alt=\"\" srcset=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/ADACare-How-to-switch-provider-768x255.png 768w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/ADACare-How-to-switch-provider-300x100.png 300w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/ADACare-How-to-switch-provider-1024x340.png 1024w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/ADACare-How-to-switch-provider.png 1097w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce45a91 elementor-widget elementor-widget-heading\" data-id=\"1ce45a91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Stage 1: Inform your current NDIS service provider about the change\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72d5148f elementor-widget elementor-widget-text-editor\" data-id=\"72d5148f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before you do anything else, speak to the people that currently provide your\u00a0<a href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/services\/\" target=\"_blank\" rel=\"noopener\">support\u00a0<\/a>services. This is important as they probably don\u2019t think anything is wrong. Think about it, if they haven\u2019t received any complaints from you, then they can safely assume you\u2019re happy with the service.<\/p><p>Contact your service provider and talk to them about your specific issues. Explain that you feel like you\u2019re not getting the support you need. Tell them of any particular problems you\u2019d like to address, and they should listen to all of your concerns.<\/p><p>Primarily, the aim of this step is to alert your service provider to your current position. Hopefully, they listen to your problems and actively try to help you out. This could mean they offer a different NDIS plan or alter your service agreement to offer more support. In which case, you no longer need to leave, and it saves a lot of bother! But, if they can\u2019t do anything, then you have to proceed with the next steps.<\/p><p><em><u>Hints:<\/u><\/em> <em>It\u2019s well worth speaking to someone else about this before you talk to your NDIS service provider. You could speak to your Local Area Coordinator, Support Coordinator or ECEI Coordinator. You could confide in a family member or a close friend and see what they think about your situation as well. Talking to these people gives you an idea as to whether or not your complaints are worthwhile. Sometimes, we may be annoyed at little things, but the reality is that the service provider hasn\u2019t done anything wrong. Moreover, people could tell you that the same issue occurs everywhere, so changing providers won\u2019t stop it.<\/em><\/p><p><em>If you do not wish, you do not need to explain why you want to change your current service provider.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad9edf1 elementor-widget elementor-widget-heading\" data-id=\"5ad9edf1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Stage 2: Review your service agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6b07aa elementor-widget elementor-widget-text-editor\" data-id=\"2b6b07aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you sign up to NDIS approved providers, you enter a service agreement. This is basically a contract that details everything you\u2019re entitled to, and all the terms and conditions you\u2019ve agreed with the service provider.<\/p><p>Find a copy of this agreement and look through all of the terms and conditions. Mainly, you want to seek out the part that talks about the termination of the agreement. Here, you will find info on any termination periods that exist when you want to cancel the agreement. Essentially, it lets you know how much notice you must give before cancelling the agreement. There could also be a clause that stipulates if you have any cancellation fees to pay by ending the agreement early.<\/p><p><em><u>Hints:<\/u><\/em><em> You need to check your current service agreement so you aren\u2019t surprised by anything following the cancellation of your contract.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-340cb5f elementor-widget elementor-widget-image\" data-id=\"340cb5f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Psychology-consultation-768x402.jpg\" class=\"attachment-medium_large size-medium_large wp-image-3289\" alt=\"\" srcset=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Psychology-consultation-768x402.jpg 768w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Psychology-consultation-300x157.jpg 300w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Psychology-consultation-1024x536.jpg 1024w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Psychology-consultation.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b2ac946 elementor-widget elementor-widget-heading\" data-id=\"3b2ac946\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Stage 3: Inform your provider to end the service agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16144501 elementor-widget elementor-widget-text-editor\" data-id=\"16144501\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Then, you need to formally end the active service agreement with your current NDIS provider. Send the current service provider a formal email detailing your wishes. Not only does this provide them with a formal record, but it also shows when you engaged in the termination process. So, if there is a termination period, then it will come into play from this date.<\/p><p>Then wait their response. Your current NDIS service provider will end your service agreement according to condition set on your current service agreement with them.<\/p><p><em><u>Hints:<\/u><\/em><em> A mistake some people make is that they do this by calling their provider on the phone. While you can definitely do it like this, there\u2019s a significant issue. A phone call provides no physical evidence that you formally approached the company to terminate the agreement. Instead, it\u2019s recommended you do this in writing \u2013 preferably via email.<\/em><\/p><p><em>You could seek out advice and assistance from a local area coordinator or an NDIS support coordinator to ensure that you say all the right things in your email. It\u2019s also suggested that you ask for a written response in your email. This provides you with evidence that they have formally acknowledged your request. As such, if they try and stall things or claim that they didn\u2019t see your email, then you can use their reply as evidence against them.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1607fbaa elementor-widget elementor-widget-heading\" data-id=\"1607fbaa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Stage 4: End your service booking <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329fa372 elementor-widget elementor-widget-text-editor\" data-id=\"329fa372\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When you find a provider and sign the service agreement, your provider will add a service booking to your MyPlace portal. This basically shows that they are your provider and that you\u2019re booked in with them.<\/p><p>So, the last step is ending this booking. You can\u2019t do this, so you have to contact your current provider and make sure they do it for you. We strongly recommend you do this as soon as possible. Ending the service booking can stop your current service a minimum of 14 days after the request has been made.<\/p><p>This is essential as you need to get rid of this service booking before a new one can be made by another provider. During those 14 days, your old NDIS service provider has time to claim any outstanding payments that they\u2019re entitled to.<\/p><p>In rare cases, you might need to contact the NDIA to get them to end the service booking for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2844c6 elementor-widget elementor-widget-image\" data-id=\"a2844c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/physiotherapy-4.jpg\" class=\"attachment-medium_large size-medium_large wp-image-3290\" alt=\"\" srcset=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/physiotherapy-4.jpg 600w, https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/physiotherapy-4-300x150.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bcf04df elementor-widget elementor-widget-heading\" data-id=\"6bcf04df\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Stage 5: Find your new NDIS service provider<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac904f5 elementor-widget elementor-widget-text-editor\" data-id=\"7ac904f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Finally, you\u2019re in a position to sign with another NDIS service providers. Have a look at an\u00a0<strong><a href=\"https:\/\/www.homecaring.com.au\/ndis\/\">NDIS service provider<\/a><\/strong>\u00a0list to see how many are available. Compare each one, create a shortlist, then decide which providers you want to consider more than others. Again, you need to compare them even more before settling on your decisions.<\/p><p>Then, it\u2019s just a case of contacting the new NDIS service provider and following the same steps you went through when you signed up for your old provider. Some companies have slightly different application methods, but they\u2019ll explain things for you in more detail.<\/p><p><em><u>Hints:<\/u><\/em><em> You could seek out advice and assistance from a local area coordinator or an NDIS support coordinator to help you to find a NDIS service provider. <\/em><\/p><p>If you need help to switch your current provider, feel free to contact us. You can also ask any question you might need answered about our services. As the team of ADACSS, we are here to help anyone that might need help in Sydney. Get in touch by calling us at\u00a0<strong><a href=\"tel:0292327055\">0292327055<\/a><\/strong>, <strong><a href=\"mailto:sydney@adacss.com.au\">send us an email<\/a><\/strong> or <strong><a href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/booking-ndis-service-or-aged-care-service\/\">book online<\/a>.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adf2ff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"adf2ff4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af12d05\" data-id=\"af12d05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c96881 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0c96881\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.australiandisabilityandagedcare.com.au\/contact-ndis-provider\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cb82fc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cb82fc\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7766353\" data-id=\"7766353\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b90a9de elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b90a9de\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Untitled-design-4.png\" class=\"elementor-animation-pulse-shrink attachment-thumbnail size-thumbnail wp-image-3272\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Free consultation<\/h3><p class=\"elementor-image-box-description\">We will meet with you to offer free advice and support without obligation. We pride ourselves on turning things around quickly.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e2879c5\" data-id=\"e2879c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bc0be2 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4bc0be2\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Untitled-design-5-150x150-1.png\" class=\"elementor-animation-pulse-shrink attachment-thumbnail size-thumbnail wp-image-3273\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Individual support package <\/h3><p class=\"elementor-image-box-description\">Everyone's needs and wants are different, therefore we listen to you and make a tailored plan based on your requirements.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d34a52f\" data-id=\"d34a52f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a5875e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6a5875e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/2025\/03\/Untitled-design-6-150x150-1.png\" class=\"elementor-animation-pulse-shrink attachment-thumbnail size-thumbnail wp-image-3275\" alt=\"\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Ongoing support <\/h3><p class=\"elementor-image-box-description\">Once everything has been agreed and services commence, we will discuss and feedback on changes if needed.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Am I allowed to change my NDIS provider? Yes, switching your current\u00a0NDIS service provider\u00a0is possible, but there\u2019s a process you must follow. If you have a change in your circumstances or are not happy with your service provider, you may decide to change providers. You have the right to change your NDIS disability service provider [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3285","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.2 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to change my NDIS Provider - AdaCare New<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to change my NDIS Provider\" \/>\n<meta property=\"og:description\" content=\"Am I allowed to change my NDIS provider? Yes, switching your current\u00a0NDIS service provider\u00a0is possible, but there\u2019s a process you must follow. If you have a change in your circumstances or are not happy with your service provider, you may decide to change providers. You have the right to change your NDIS disability service provider [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/\" \/>\n<meta property=\"og:site_name\" content=\"AdaCare New\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-08T16:52:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/\",\"url\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/\",\"name\":\"How to change my NDIS Provider - AdaCare New\",\"isPartOf\":{\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg\",\"datePublished\":\"2025-03-19T10:53:53+00:00\",\"dateModified\":\"2025-04-08T16:52:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage\",\"url\":\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg\",\"contentUrl\":\"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/project.hexondigital.com\/adacarenew\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to change my NDIS Provider\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/#website\",\"url\":\"https:\/\/project.hexondigital.com\/adacarenew\/\",\"name\":\"AdaCare New\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/project.hexondigital.com\/adacarenew\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#local-main-organization-logo\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"AdaCare New\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to change my NDIS Provider - AdaCare New","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/","og_locale":"en_US","og_type":"article","og_title":"How to change my NDIS Provider","og_description":"Am I allowed to change my NDIS provider? Yes, switching your current\u00a0NDIS service provider\u00a0is possible, but there\u2019s a process you must follow. If you have a change in your circumstances or are not happy with your service provider, you may decide to change providers. You have the right to change your NDIS disability service provider [&hellip;]","og_url":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/","og_site_name":"AdaCare New","article_modified_time":"2025-04-08T16:52:39+00:00","og_image":[{"url":"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/","url":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/","name":"How to change my NDIS Provider - AdaCare New","isPartOf":{"@id":"https:\/\/project.hexondigital.com\/adacarenew\/#website"},"primaryImageOfPage":{"@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage"},"image":{"@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage"},"thumbnailUrl":"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg","datePublished":"2025-03-19T10:53:53+00:00","dateModified":"2025-04-08T16:52:39+00:00","breadcrumb":{"@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#primaryimage","url":"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg","contentUrl":"https:\/\/project.hexondigital.com\/adacarenew\/wp-content\/uploads\/elementor\/thumbs\/ndis-support-r334lm15z2tja5axme6qe19penosy519dauogjl8l4.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/project.hexondigital.com\/adacarenew\/"},{"@type":"ListItem","position":2,"name":"How to change my NDIS Provider"}]},{"@type":"WebSite","@id":"https:\/\/project.hexondigital.com\/adacarenew\/#website","url":"https:\/\/project.hexondigital.com\/adacarenew\/","name":"AdaCare New","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/project.hexondigital.com\/adacarenew\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/project.hexondigital.com\/adacarenew\/how-to-change-my-ndis-provider\/#local-main-organization-logo","url":"","contentUrl":"","caption":"AdaCare New"}]}},"_links":{"self":[{"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/pages\/3285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/comments?post=3285"}],"version-history":[{"count":7,"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/pages\/3285\/revisions"}],"predecessor-version":[{"id":10760,"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/pages\/3285\/revisions\/10760"}],"wp:attachment":[{"href":"https:\/\/project.hexondigital.com\/adacarenew\/wp-json\/wp\/v2\/media?parent=3285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}