Last Updated: 03-March-2025
Shipping Terms and Conditions
This policy is applicable to (UAE) orders. This Shipping Policy outlines the terms and conditions that apply to all Products and orders placed on Dunehome.ae (the “Website”).
Transit, Handling Order Cut-Off Time:
Order Cut-Off Time will be 4:00 PM
Time zone: (GMT+04:00) Eastern Standard Time.
Handling time is 5 to 6 Business Days (Monday to Saturday)
Transit time is 1 to 2 Business Days to all destinations (Monday to Saturday)
Total Delivery time is 6 to 8 Business days (Monday to Saturday)
Currency
All prices mentioned on Dunehome.ae are in AED
Shipping Cost Type
Shipping cost depends on your order price and location as mentioned in below table.
Delivery Cost
| Shipping Area | Order Value | Shipping Charges |
| Dubai | Less than 999 AED | 200 AED |
| Above 999 AED | Free | |
| Abu Dhabi | Less than 999 AED | 250 AED |
| Above 999 AED | Free | |
| Sharjah | Less than 999 AED | 100 AED |
| Above 999 AED | Free | |
| Ajman | Less than 999 AED | 100 AED |
| Above 999 AED | Free |
Holiday Shipping Notice
Please note that order processing times may be slightly longer during peak holiday seasons due to high demand.
Damaged Items
If you receive a damaged item, Contact us as soon as possible at sales@dunehome.ae or +971562955392 and we will Fix the damaged item.
Shipping Locations
We only ship within the United Arab Emirates (UAE).
Customer Support
For any questions about your order shipment, please contact our customer support team at sales@dunehome.ae.
Changes to this Policy
We reserve the right to modify this Shipping Policy at any time. Any changes will be effective upon posting on the Website.
By placing an order on Dunehome.ae, you agree to the terms and conditions outlined in this Shipping Policy.
Contact Information
Trade Name: Dune Home FZE
Business Hours: 9:00 AM to 2:00 PM – 4:30 PM to 10:00 PM (Monday To Saturday)
Business Contact: +971562955392
Business Mail: sales@dunehome.ae
Business Address: Block C VL09-081, Sharjah Research Technology and Innovation Park Free Zone Sharjah, UAE