{"id":18943,"date":"2023-01-05T15:47:00","date_gmt":"2023-01-05T15:47:00","guid":{"rendered":"https:\/\/routingbox.com\/?p=18943"},"modified":"2023-06-27T14:44:25","modified_gmt":"2023-06-27T14:44:25","slug":"solving-the-nemt-routing-puzzle","status":"publish","type":"post","link":"https:\/\/project.hexondigital.com\/founder_soft\/solving-the-nemt-routing-puzzle\/","title":{"rendered":"Solving the NEMT Routing Puzzle"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18943\" class=\"elementor elementor-18943\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-05f13e5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"7725\" data-id=\"05f13e5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26d2e39\" data-eae-slider=\"36103\" data-id=\"26d2e39\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee81513 elementor-widget elementor-widget-spacer\" data-id=\"ee81513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4edf3fe\" data-eae-slider=\"26720\" data-id=\"4edf3fe\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bf5b13 elementor-widget elementor-widget-heading\" data-id=\"7bf5b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BLOG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3854d elementor-widget elementor-widget-heading\" data-id=\"5c3854d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solving the NEMT Routing Puzzle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b995b58 elementor-widget elementor-widget-heading\" data-id=\"b995b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">January 5, 2023<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-7d624d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"77231\" data-id=\"7d624d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-842fe64\" data-eae-slider=\"94653\" data-id=\"842fe64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df98717 elementor-widget elementor-widget-text-editor\" data-id=\"df98717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">One of the biggest challenges that we see transporters trying to overcome is their scheduling and routing \u2013 and rightfully so! Proper routing is critical to running a successful NEMT business. Better efficiency leads to lower vehicle maintenance and fuel costs, lower labor costs, and the ability to take more trips, increasing revenue.<\/span><\/p><h4 class=\"p1\"><span class=\"s1\"><b>If routing is so important, why are so many transporters still looking for a solution<\/b>?<\/span><\/h4><p class=\"p1\"><span class=\"s1\">Why aren\u2019t there a multitude of solutions on the market fighting for your business when it comes to routing? The answer is, unfortunately, a bit of a bummer. The reality is there are dozens of solutions fighting for your business. There are a bunch of algorithms and promises of a magic button that will put together the \u201cbest routes.\u201d The problem is that there is no way that one solution could fit all, or even most, transporters. If there\u2019s one thing that we\u2019ve learned from working with hundreds of transporters all across the country, it\u2019s that each and every one is\u00a0<i>different<\/i>.<\/span><\/p><h4 class=\"p1\"><span class=\"s1\"><b>Let\u2019s take a look at some of the things that could impact how a transporter routes trips:<\/b><\/span><\/h4><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Modes of transportation and special needs<\/span><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Ambulatory, wheelchair, and stretcher trips will all tend to need different types of vehicles. Additional special needs only add to the complications.<\/span><\/li><\/ul><\/li><li class=\"li1\"><span class=\"s1\">Geography<\/span><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Do you have mountains or bodies of water to contend with? Do you service an island that can be hard to get to and from? Your surrounding geography can have a lot of impact on your routing.<\/span><\/li><\/ul><\/li><li class=\"li1\"><span class=\"s1\">Service Area<\/span><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">What kind of area do you serve? A large city? Maybe a medium-sized city and the surrounding metro? Perhaps a large rural area? Maybe a combination of these? Each presents its own unique needs and challenges when it comes to routing.<\/span><\/li><\/ul><\/li><li class=\"li1\"><span class=\"s1\">Multiloading<\/span><ul class=\"ul1\"><li class=\"li1\"><span class=\"s1\">Multiloading trips can really boost efficiency, but when is it a wise move and when is it an unnecessary burden? Some payers won\u2019t allow you to multiload their trips. Others pay you less for multiloaded trips, so it\u2019s critical to only multiload when the efficiency boost outweighs the decreased pay.<\/span><\/li><\/ul><\/li><\/ul><p class=\"p1\"><span class=\"s1\">And this is just scratching the surface!<\/span><\/p><h4 class=\"p1\"><span class=\"s1\"><b>Let\u2019s talk a little bit about algorithms.<\/b><\/span><\/h4><p class=\"p1\"><span class=\"s1\">An algorithm is essentially a scoring model. It takes into account a set of data (in this case, your trips), it looks at the different possible combinations, and then it tries to calculate the \u201cbest\u201d result. The reality is that when you\u2019re dealing with hundreds of trips, unless you\u2019re working with a supercomputer, an algorithm can\u2019t complete calculations of all of the different possible combinations. Most algorithms are given a time restriction, so it gives you the \u201cbest\u201d result it can come up with within an allotted amount of time.<\/span><\/p><p class=\"p1\"><span class=\"s1\">The concept of the \u201cbest\u201d result is another troubling factor. Each transporter may see different things as being important. One transporter may want to be 15 minutes early for every appointment, where another relies on narrow arrival windows to complete as many trips in as little time as possible. For one transporter, the least amount of travel time might be most important, whereas another might want the lowest travel distance. The reality is that for most transporters, the best solution is probably a combination of these things (and many others) and each transporter probably weighs the importance of each differently. This makes a \u201cone-size fits all\u201d solution impractical.<\/span><\/p><p class=\"p1\"><span class=\"s1\">The other overwhelming challenge that NEMT providers face is the sheer amount of change that happens to their trip roster throughout the day. Our customers average about 30% change in their trip rosters from the beginning of the day to what actually happens when the day is done. Cancellations, no shows, changes in time, changes in address, unpredictable will call returns, and add-on trips all plague dispatchers and drivers alike as they try to navigate their day as efficiently as possible. Let\u2019s say we did find a magic button that we could press at the beginning of every day to give us our best routes. By the end of the day, those \u201cideal\u201d routes would only be based on inaccurate information. Ouch!<\/span><\/p><h4 class=\"p1\"><span class=\"s1\"><b>Start with the corners.<\/b><\/span><\/h4><p class=\"p1\"><span class=\"s1\">When you start a puzzle, the best practice is to start with the corners and the edges. The number of variables that surround routing are certainly tremendous. For a transportation provider to thrive, it\u2019s important to define what your company\u2019s goals are and what\u2019s important to you. What are your corners and edges? Which of these variables don\u2019t apply? Are there other variables that we didn\u2019t discuss that impact your puzzle? What challenges are you able to anticipate each day? What are the potential road bumps that could pop up that you can\u2019t anticipate? How do you want your staff to respond to those challenges? These are all questions that will help you solve your routing puzzle in the way that is most advantageous to\u00a0<i>your<\/i>\u00a0business.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-a00a6ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"60530\" data-id=\"a00a6ff\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b380a2\" data-eae-slider=\"36941\" data-id=\"9b380a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc1e850 elementor-widget elementor-widget-heading\" data-id=\"bc1e850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready for a Test Drive?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d50ded elementor-widget elementor-widget-text-editor\" data-id=\"4d50ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From the beginning, RoutingBox has remained committed to removing barriers for transportation companies attempting to provide access to healthcare and community services. Now, we want to help you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5c01c2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e5c01c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/d5x.514.myftpupload.com\/free-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule Test Drive<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BLOG Solving the NEMT Routing Puzzle January 5, 2023 One of the biggest challenges that we see transporters trying to overcome is their scheduling and routing \u2013 and rightfully so! Proper routing is critical to running a successful NEMT business. Better efficiency leads to lower vehicle maintenance and fuel costs, lower labor costs, and the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18945,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[19],"tags":[],"class_list":["post-18943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solving the NEMT Routing Puzzle - RoutingBox<\/title>\n<meta name=\"description\" content=\"One of the biggest challenges that we see transporters trying to overcome is their scheduling. 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